Privacy Policy

In the below mentioned, www.rnrdatalex.com will be referred as ‘Website’ and anyone visiting the website will be referred as ‘Visitor’ and those availing any services provided by the Website shall be referred to as “User”. The Website is served by RnR DataLex Pvt. Ltd which will be hereinafter referred as ‘RnR’.

The Website is committed to implementing measures designed to protect the privacy of those using our services and accessing the Website. It is clarified that the term “www.rnrdatalex.com” shall include its management, affiliate, associate companies and channel partners. Although the Website respects the privacy of its Users and Visitors, who use our online services through computers, mobiles or otherwise, we do collect their certain relevant information.

1.1. Ownership of the Website

All information and content provided on the Website shall be its sole property of RnR and all rights for distribution are reserved with the RnR.

1.2. Effect of this Privacy Policy

This Privacy Policy governs the User/Visitor interaction and use of the Website.

1.3. Practices & Policies

A) Information collected via RnR’s Website
RnR will collect information from the user/visitor at several different points on our website including when they

  • Explore for RnR’s Product & Information;
  • Request for demo;
  • Download brochure;
  • Forward request to get a quote;
  • Glance through the feature list of products, blogs & portfolio;
  • Upload their resume for jobs;
  • Order or register on our site.

B) Sensitive Personal Data or Information
The Website offers online resources designed to provide IT & ITeS services like software solutions. For the said purpose certain sensitive personal information and non-personally identifiable information has to be gathered, relied upon and used, as described below:

Sensitive Personal Information
When career aspirants visit our website to upload their resume, we collect information like e-mail address and mobile number. Such information helps us to recognize the domain for which the career aspirant wants to apply for.

C) Non – Personally Identifiable Information
General
When Users/Visitors browse our website, we collect information indicating their IP Address. Such information helps us to identify the most popular content and portions of the Website and determine the effectiveness of our various promotional activities. We collect such information for internal review.

Cookies
We also use “cookies” that is, small text files placed on the User’s/Visitor’s computer hard drive/ mobile to help them in getting faster access to this Website’s contents, and to help us determine the type of content they are interested in, the sites to which they link, the length of time they spend at any particular area of the Website and in particular the Website services they choose to use. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow the Website to serve the User/Visitor better and to personalize their web-browsing experience. Nevertheless, the User/Visitor can control how and whether cookies will be accepted by their web browser. For more information on how to do this, please refer to the documentation accompanying the User/Visitor browser or third party websites.

1.4. How we use the information we collect

The Website will use the information received to provide the services in the best interest of the Users/Visitors. Any of the information we collect from you may be used in one of the following ways:

To improve Customer Service
Your information helps us to more effectively respond to your customer service requests and support needs.

To process Transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.

To send Periodic Emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your request.

How We Use Non-Personally Identifiable Information
We collect data from User’s/Visitor’s IP address for internal review purposes, in order to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our Users/Visitors.

To tailor Marketing to your needs
We may use your personal information to notify you about new product releases and service developments, to pass your contact information to the appropriate RnR’s distributor for further follow-up related to your interests.

1.5. Reasonable Security Practices and Procedures

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

RnR takes reasonable steps to ensure that all dealings in Personal Data are:

A. Processed fairly & lawfully;
B. Obtained only with the consent of the Personal Information provider.
C. Collected, only when the information is collected for a lawful purpose connected with the function or activity of RnR; and the collection of the information is considered necessary for that purpose.

1.6. Opt-out Policy and Procedure

If the User would like to have their sensitive personal data or information removed from the Website’s database, please call on 0712-6451259 (between 10 a.m. to 7 p.m.) or email to info@rnrdatalex.com.

1.7 Right to information

If the User wants to know about the residual information that the Website has in its data base, please call on 0712-6451259 (between 10 a.m. to 7 p.m.) or e-mail to info@rnrdatalex.com.

1.8 Enforcement

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks.

1.9 Links to Other Sites

Our web sites contain links to other web sites. Please be aware that our privacy policy does not apply to these other sites except our group websites.

1.10. Jurisdiction

This shall be construed and governed by the laws of India and Nagpur Court will have exclusive jurisdiction.

1.11. Change to this Policy

Please note that the Website may review its Privacy Policy from time to time as it may deem fit (e.g. to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We will post those changes on this page.

1.12. Grievances

Any grievance or complaint, in relation to processing of information, should be addressed in writing to RnR’s designated Privacy Officer, who shall expeditiously as possible at “email id & contact details of RnR’s Privacy Officer”

1.13. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

RnR DataLex Pvt. Ltd.
101, Infotech Tower, Nagpur,
Maharashtra – 440022 India.
0712-6451259; info@rnrdatalex.com

The Website reserves the right to disclose information contained in our access logs concerning to any User/Visitor as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a User/Visitor is in violation of our current or later Privacy Policy, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend the Website against third party claims or allegations; (iv) to protect the security or integrity of the Website and/or services provided by the Website; and/or (v) to protect the rights, property, or personal safety of the Website and Users/Visitors of the Website.

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